2 Years 1 to 1 Exchange Guarantee
1 All abs products carry 2 years 1 to 1 exchange guarantee for date of purchase .
2 The average warranty claim processing time by post is 3-7days.
3 Shipping fee to claim return the warranty item(s) to our warehouse will be covered by buyers.
4 Please email the following informations to [email protected] or whatsapp to 011-1120 1311:
-Purchase order number
-Date of purchase
-Problem of the item(s)
-Model item(s) & quantity
5 The warranty does not cover the following cases:
-Accidents, lightning striker, water hazard , fire hazard , public disturbances , improper ventilation , voltage fluctuations or any beyond the control of ABS products.
-Products that are caused by human error.
-USB port / charging port loose , broken , damage or defective.
-The warranty sticker has been removed.
-Damage caused by service performed by anyone who is not an authorized service provide of ABS MALAYSIA .
-Abuse or misuse , including but not solely limited to the failure to use the product for this normal purpose and operations or in a accordance with ABS products instruction on usage on maintenance.
*The warranty is applicable to the ABS product purchase from our partner: 11street , authorized online shop or authorized retail shop.
1 What payment method can be supported by?
2 How long will it take for my payment to be processed?
3 When the order processing and shipping out time ?